Client self-service

A staffing self-service portal that lets your clients place their own orders

Give every customer a branded portal to create and manage staffing orders themselves. Your recruiters stop chasing order details, so your agency adds capacity without adding headcount.

68% of orders self-service Dreamwork Solutions: orders now created by customers themselves
+46% candidates placed per week Dreamwork Solutions
85% customer-created requests OnePartnerGroup
+205% request volume OnePartnerGroup
Your brand, your portal

A customer-branded portal your clients actually want to use

Each client logs into a clean, branded ordering portal that fits how they already work: orders, requirements, progress and approvals in one place, no email back-and-forth.

  • Customer-branded look and feel per client
  • Live status on every open order and shift
  • Approvals and candidate review built in
  • Works alongside your existing ATS, not instead of it
A clean customer-branded staffing portal where a client places and tracks their own orders
The difference self-service makes

With and without a self-service portal

Feature With Globus.ai portals Manual order handling today
Where orders come from Clients self-serve in a branded portal Email, phone and spreadsheets
Order details captured correctly
Recruiter time spent re-keying orders Near zero Hours every week
Live order status for the client
Capacity to take more volume Scales without new headcount Capped by recruiter hours
Works with your existing ATS
Freja
Autopilot behind the portal

Self-service orders that act on themselves

Autopilot

A self-service portal is only half the win. When a client submits an order, Freja takes it from there, routing it to matched candidates the moment it lands, day or night, with your recruiters stepping in where judgement matters.

  • Acts on new self-service orders automatically
  • Routes each order to matched candidates
  • Control Room keeps a human in control of every action
Your AI colleagues behind the scenes

Self-service on the front, AI Agents on the back

Your clients see a simple portal. Behind it, your AI Agents read the order, find the right people and keep everything moving, multiplying your recruiters rather than replacing them.

  • Eira
    Eira Inbox Intelligence

    Reads orders from any source — email, PDF, SMS, portal — and structures them in under a minute.

  • Saga
    Saga Search & Match

    Deep search across CVs, notes and history; shortlists candidates with clear explanations.

  • Freja
    Freja Autopilot

    Acts on structured orders — sends opportunities to matched candidates with priority routing.

  • Magnus
    Magnus Presentations

    Builds the client-ready candidate presentation, tailored from the vacancy and the client template.

  • Nora
    Nora Engagement

    Multi-channel candidate communication 24/7; re-engages passive candidates at scale.

“With Globus we have all staffing requests and candidates in one place. The self-service portal lets our customers manage their staffing needs directly – demand has grown, while admin for our team has gone down.”

Angelika Wichmann Sørensen CCO, Dreamwork Solutions
  • GDPR
  • EU AI Act
  • Human in control
  • EU data storage

Questions about self-service portals

What is a staffing self-service portal?

A branded online space where your clients create and manage their own staffing orders, from placing requests to approving candidates, so your recruiters spend less time on manual order handling.

Will it replace our recruiters?

No. The portal and the AI Agents behind it multiply your recruiters, they do not replace them. Routine order entry and routing happen automatically, while your team focuses on relationships and judgement. The Control Room keeps a human in control of every action.

Does it work with our existing ATS?

Yes. Globus.ai integrates with the ATS and systems you already run, so the portal sits on top of your current stack rather than forcing a rip-and-replace.

Is it secure and compliant?

Yes. Globus.ai is built for GDPR and the EU AI Act, with EU data storage and a human-in-control model through the Control Room.

How fast can clients start placing their own orders?

Most agencies onboard clients quickly because the portal is branded and configured to match how each customer already orders. Dreamwork Solutions now has 68% of orders created through self-service, and OnePartnerGroup reached 85%.

See it on your own orders

Let your clients place their own orders

Book a demo and see a customer-branded self-service portal in action, with your AI Agents handling the orders behind it.